BIRMINGHAM, Ala. – Before the Federal Emergency Management Agency can provide assistance, applicants must be able to prove their identity. Insufficient identification is one reason applicants may be told they are ineligible for assistance.
The Alabama tornadoes destroyed many documents that need to be replaced so survivors can verify their identity to keep their application moving through the FEMA process.
It’s not unusual for important documents to be lost in a disaster. That’s why the state of Alabama and FEMA want to make sure people know how to replace lost documents and why people need to stay in touch with FEMA after they register.
Recovery specialists at disaster recovery centers can make referrals for survivors who need to replace documents.
In general, people can contact:
- The nearest Social Security office to replace their Social Security card;
- Their county health department for a birth certificate (Alabama births) or the bureau of vital statistics in the state where they were born;
- Their insurance agent or company for a copy of their policy;
- Their local probate judge or License Commissioner Office for a duplicate driver’s license (proof of identity is required);
- Their utility company for a copy of electric, water or gas bills to prove occupancy;
- The Alabama Department of Revenue for tax records; or
- Their county courthouse for property records.
FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.
Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call
800-462-7585.
The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.
FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA loan officers to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.
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